HELP University's Bad Management

I withdrew from HELP University College yesterday.


It was crazy, lucky there were some problems with my exemptions whereby I was given exemption for Public Relations subject, but my course outline do not have one. Hence, I went to the department to find out what could I do about it.

When I told him that I was exempted 3 Free Electives, and a few subjects from Year 2, he was like, "No no, it does not work this way, you only could exempt subjects from Year 1."

Then it struck me, are they voiding my exemptions that was given and paid by me?

Went to the Acting Head of Department, and at first he told me, if what was given to you, then it is given! We can't void it.

Wah, I was ^_______________^.

Then I asked more questions, and suddenly he said, "Alright, you bring your exemption slip for me to see, then we'll discuss on it more"

I went =_________________=".

I did not bring my exemption slip that time, and rush from KPD(E) <- One of HELP's building all the way to Wisma HELP to print it. When I reached Level 9, the lady said the printing service are not available as there were exams going on. But luckily, she was very helpful, she called the CareerSense department and a girl there were able to help me to print one or two copy.

Off we went to the 5th floor, and it was all done! Wa-lah! Happily, we went back to KPD(E) again to show my exemption slip and jeng jeng jeng! The HOD took my slip and went out to discuss with the Deputy manager and they came back with my slip.

2 subjects were highlighted blue. I told them about the changes of their syllabus and she highlighted another 2.

With another void subject which is PR, I am now left with 5 subjects! 5 subjects = 1 semester. Which means I need to study at least 2.5 years more. So it was from 11 subjects down to only 5.

Then I met Jessie from Consumer marketing Department (Which is all the way back to main block), and she told me to get a withdrawal form from Registry and submit the withdrawal form.

I was O_________________O when the Registry staff told me that I could not get back my exemption fees. WTF!

Ran back to Jessie, and she said she'll handle it for me. Then off I went back to KPD(E) again, which is all the way to the other side by the way, and submitted the form.

Really hope I could get back all the money that I paid.

From what I've known, it seemed that there are miscommunications between the main department with the Commnications department. Rules changed for the courses after the MQA visit and only the communications department knew about it.

I think it's something not acceptable as everyone in HELP University should know of every update and changes so that they don't confuse students like me. :(

I think I shall share a little experience during my ordeal in HELP University College.

1. Lecturers and staffs are all willing to help. It defeats the purpose of the name HELP right? :P

2. They use a lot of original books in their teaching, and exams are mostly based on it. One of the Advertising Copywriting lecturer said that she might not even upload the notes online for the students to print it because students won't refer to the book after that.

3. You have to print your own notes. What about the Rm500 resource fees that we paid? =___=

4. There are good lecturers in HELP. I love the Business Admin lecturer, Bill Quah. Although he speaks a little sarcastically, he gives good and simple examples during his lesson, and I understood everything.

5. There are also bad lecturers in HELP. The Advertising Copywriting lecturer, who is teaching COPYWRITING, asked the class how to spell 'Theatherette'.

6. The environment there is not so student friendly. The waiting halls before classes are equipped with tables and chairs, but it seemed dimmed.

7. Students hang around in cliques, which is understandable as they were friends from Foundation already.

8. Buses from Main Block to Jalan Dungun's classes are frequent, so no worries on that.

9. Lectures and tutorials are set in this way ->
8am - 10am | 10am - 12pm | 12pm - 2pm | 2pm - 4pm | 4pm - 6pm

10. The subjects offered this semester may not be offered the next semester, thus you may need more time to finish your course here. Overheard a senior during orientation that she only have 2 subjects this semester as she did all the others already, and those remaining subjects are not offered.

11. The Registry Dept screwed up my subjects fees for the first semester as well. Called back to say will call back, but never did.

12. Each subject ranges around 1.5k to 1.6k. So if you take 4 subjects, it can go up to >Rm6k.

This ordeal really made me confused, that is why I'm looking for a 6 months job so I can plan my financial to go Australia or New Zealand to finish up within 1 year.

Any recommendations?

Updates!:
Today I called in regards to my withdrawal and refund of fees, and suddenly they asked me, "Will you stay on if my HOD can give you 10 exemptions?"

Before this they were so adamant about it, and now, they are telling us this? I think it is really irresponsible of them. Promised to call back by today, no calls so far. This is super frustrating.

New Update!
Finally I called back. The crazy Rm450 "REGISTRATION" fees are not refundable. Rm450!!!!!!!! Register also need Rm450 ar? Do what wor? !@$#%$^$^%&%$%

This is why so many people prefer to go overseas to pursue their higher education, not like the money making private universities here. So what if the genius boy joined HELP to pursue his studies? Another marketing scam only wert. If there are so many of my cases, no wonder HELP UNIVERSITY COLLEGE can build a new campus with this facilities, that facilities which in reality, students rarely use them.

And why do they want all these? Resource fees. HELP current "campus" charges Rm500 resource fees per year, and with the new campus? Be prepared to be slaughtered.

GAH I HATE HELP UNI!!!!!!!!

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17 comments

  1. You should just probably go for AUT, 9 months, or CSU, a year?

    They need "help" definitely. Seriously, education institutions nowadays are nothing but a money making machine.

    ReplyDelete
  2. so now your not studying? huh? menganggur ar?

    ReplyDelete
  3. HELP seriously needs help. i'd prolly be in a HORRIBLE mood if i were to go through all those!

    ReplyDelete
  4. Fel:
    Ya have to adee. Overseas. :(

    Dhong:
    Work first, then overseas.

    lsim:
    Stress right. I nearly cried.

    j-kiml:
    T_T Not cool.

    ReplyDelete
  5. jeng jeng jeng! horrible experince seriously, but I'm glad that we found out early. :)

    ReplyDelete
  6. WELCOME TO HELP'S SHITTY MANAGEMENT!
    hahahahahaahaha.

    I went to sign up for tutorials today, and ohmygod, the whole place was crowded, very poor management, people fighting to choose the best timings for their timetable, i nearly died -__-''

    Well, somehow, i wouldn't say HELP's studying enviroment sucks, maybe i'm TOO used to it since I did my A-Levels there and now I'm doing a credit transfer programme and will be off abroad next year already so yeah time flies!

    Taking the bus back and forth from main block to KPD may be damn WTF at the beginning but somehow you'll get used to it. I always have to fight to get up on the bus. LOL

    Actually right, the resource fee is just for the usage of the computers and library. Yes, RM500 is alot of money. Notes right, don't need original books. Get photostated. Got alot of HIDDEN illegal photostating places to get the notes from:p hehehehe.

    ReplyDelete
  7. Hi cheechingy, my name is Richard Cooper and i am the director of a small proof reading company. I am looking to recruit a Malaysian blogger who can speak and write Mandarin so that we may advertise to Chinese customers. If you are at all interested or know of anyone who would like to make some money doing this then please contact me at service@proofessor.co.uk so that we may discuss it further.

    ReplyDelete
  8. Chee Ching, study at AUT! Add oil add oil!

    ReplyDelete
  9. karyan:
    Sigh but $$ burn also. T_T

    debra:
    Yeah understood on that. But the management is really pissing me off! :(

    Jamie:
    Wish me luck again! T_T

    ReplyDelete
  10. They HELP you to HELP their own pocket. KEKEKEK

    They can't refund you means they get fatter bonus for CNY :D

    ReplyDelete
  11. Be a freelance designer! You probably earn more than your 6 months job!

    ReplyDelete
  12. So sorry for the bad experience... I have all the above problems. Sucked it up graduated and now back for round 2 at HELP for Masters in Counseling.

    For all out there, Private University and Colleges in Malaysia are runs on the principal of PROTON. CHEAP, GET IT DONE !!! NO Quality whatsoever compared to other countries. The only reason these Blood Sucking institutions stay in business is:

    1. Little competition for excellence
    2. Cronyism or Goverment linked shielding
    3, Nothing Personal, its Just Business
    4. More expensive to go overseas to study

    PROTON AND ALL OTHER CRONY COMPANIES !!!
    YOU ARE ALL STILL IN BUSINESS BECAUSE WE HAVE NO WHERE ELSE TO GO !!!
    IF You have an open market, ALL OF YOU WILL SHRIVEL UP AND DIE !!!

    ReplyDelete
  13. Exactly!!!! I hate help management as well, I will never get a confirmation answers from them! Pissed off!

    ReplyDelete
  14. Ok first of all you whine too much,,,, and yeah, I totally agree with you, HELP SUCKS and so is all the other university I've went to(I been to 4 different uni) .... they all sucks....

    But the main things is, before you get fed up with all those money sucking colleges, tell yourself this "A degree is just a stupid piece of paper which I'm paying thousands of ringgits just to show it to my potential asshole employers"
    It will totally make you feel better.

    I know this post is probably few years old and you are probably somewhere making a name for yourself,I'm just posting this message to vent my frustration towards HELP COLLEGE of ARTS AND TECHNOLOGY, situated at CHAN SOW LIN FRASER BUSINESS PARK.

    THE PEOPLE HERE KNOWS HOW TO SUCKS MONEY FROM STUDENTS, THEY MAKE ME TAKE TWO(2) CLASSES WHICH CLASHED WITH EACH OTHER AND SAID ITS MY FAULT THAT MY TIMETABLE IS TOTALLY MESS UP!!! WTF??? PLEASE HELP ME MR CHOONG YEOW WEI (PRESIDENT) MR CHAN TENG HENG (VP) AND ALL THE OTHERS, DONT SUCK ANY MORE OF MY MONEY..... I ALREADY GAVE YOU RM2000 FOR MY INTITAL REGISTRATION AND OTHER ADMINISTRATION FEES..... NOT ENOUGH?

    Thank you Miss CHEECHINGY for giving a platform for me to expose the sickening act that is HELP...

    Mr WHINER

    ReplyDelete
  15. so which university that can do faundation and a level is good? im just form 4 and know nothing. please help.

    ReplyDelete
  16. Hey Alif,

    I believe there's a lot of universities there that provide foundation and ALevels course. I am speaking on behalf of the degree program that I went through, so probably the ALevels in Help is not bad all. :D

    What bout going to Lowyat forums in the Education Section as well?

    ReplyDelete

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